Frequently Asked Questions
Everything you need to know about your beauty journey with Aromantic.
Are Aromantic products tested on animals?
No, we are proudly 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long does shipping take?
Domestic orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your beauty products suitable for sensitive skin?
Most of our products are formulated with gentle, skin-loving ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
Do you offer international shipping?
Yes, Aromantic ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 21 business days.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.